(i) At the apex level, activities related to quality shall be looked after by QC division of OFB Head Qtrs. headed by Member/ Technical Service. The major responsibilities of QC division at OFB shall be :
- Formulation/Revision /Implementation of Quality Policy directives/guidelines at Ordnance Factories.
- Co-ordination & Interaction with all the stakeholders like Users, Ministry, Quality Assurance agencies.
- Monitoring & Controlling Quality Performance of the Organization.
(ii) At the unit level (i.e. Factories), each Ordnance Factory shall have a well established Quality Management System compliant to ISO-9001(Latest version) standard so as to deliver safe, reliable and fully compliant products/services to the Armed Forces with ultimate aim to achieve customer satisfaction. The quality management activities in factory shall include planning, establishment, measurement verification and validation, review, controls, and evaluate potential risk and mitigation plan of each process, preventive/corrective actions Risk and opportunities etc. Each factory shall, document, establish and maintain processes to discharge above mentioned activities in the most efficient & effective manner.
(iii) Each factory shall have a Quality Audit Group (QAG) that will serve as an extended arm of QC division of OFB. This group shall audit the functioning of Quality Control System in OFs with reference to Input material, manufacturing process, acceptance etc.& provide feedback to factory as well as QC division of OFB for monitoring & control of QMS of the factory.